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At Customersguestel, we want you to be completely satisfied with your purchase. Products may be returned within 30 days of purchase, provided they are in their original condition and packaging.
To be eligible for a return, your item must:
To initiate a return, please contact us at info@customersguestel.world or call us at +1 (217) 555-7890 within 30 days of your purchase. Our customer service team will provide you with a return authorization number and instructions for returning the item.
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within 10 business days.
Return shipping costs are the responsibility of the customer unless the return is due to our error or a defective product. Original shipping costs are non-refundable.
We currently do not offer direct exchanges. If you need a different item, please return the original item for a refund and place a new order.
For installation services, cancellation must be requested at least 48 hours before the scheduled installation date to receive a full refund. Cancellations made less than 48 hours before the scheduled date may be subject to a cancellation fee.
If you have questions about returns or need assistance, please contact us:
Customersguestel
123 Maple Street
Springfield, IL 62704, USA
Email: info@customersguestel.world
Phone: +1 (217) 555-7890